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General Terms and Conditions

Warranty:  In servicing your computer, Lowcountry Computer Guy, LLC (hereafter referred to as LCG) warrants that service will be performed in a professional and timely manner.  All services are warranted for 30 days at the discretion of LCG.  There is NO warranty for removal of viruses, spyware, adware or malware; if they are the cause of a repeat effort, you will be charged again for that service.   This warranty and remedy are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral or written, express or implied, with respect to any and all services performed for you by LCG.  LCG specifically disclaims any and all implied warranties with respect to such items, including, without limitation, warranties of merchantability and fitness for a particular purpose, whether express or implied.  If LCG cannot lawfully disclaim implied warranties under this limited warranty, all such warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of the express limited warranty only.  
Limitation of Liability: If any damage should occur while your computer or systems are being serviced, LCG’s entire liability to you for damages arising from any cause whatsoever with respect to the service of your computer, whether due to LCG’s error or negligence or to any other reason, is limited to the amounts that you pay LCG for such service.  LCG has no liability whatsoever for indirect, special, exemplary, or consequential damages, including without limitation loss of use, lost profits or revenue, or any other damages whatsoever not otherwise expressly permitted under this agreement.  LCG expressly has no liability for loss of or damage to data or software applications while performing service.  Your only remedy under the repair terms and conditions is to seek recovery of damages against LCG in the amount not to exceed what you paid LCG for the service.  
Data Protection: You agree and understand that it is your (the customer’s) responsibility to maintain copies of all important data on your computer, and to obtain such copies prior to authorizing LCG to commence its services for you.  

Forfeiture:  Any equipment not picked up within 30 days of completion or disposition will be forfeited by owner and sold to compensate for outstanding charges and accumulated storage.  

This agreement shall be construed under the laws of the State of South Carolina.  In the event any dispute arises under this agreement or in any manner concerning the subject matter thereof, the parties agree that any dispute shall be subject to binding arbitration only, and the parties expressly waive any and all rights they may have to otherwise proceed with such dispute resolution in a court of law.
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